![]() ![]() If you aren't they will tell you you have to purchase OEM supplies to fix the problem (and lead you to believe your refurbished supply is the cause of the issue and is defective when it isn't).Īs a tech, I know sometimes the aggressive DRM scheme they put into their new firmware will actually also cause OEM cartridges to stop working as well. If you call Lexmark tech support, their first question is "are you using OEM supplies?". ![]() ![]() I cringe when I have to update firmware on Lexmark machines if they're using reman supplies as this often times stop them from working afterwards until a OEM cartridge is installed. They can fix many software bugs that are present in the firmware the machines ship with as well, since many machines are being rushed to market with a "ship now, fix later" mentality. There's no contesting that sometimes firmware updates are necessary as they can fix countless issues with anything from 49 errors on HP's to 900 RIP errors on Lexmark's. As a printer tech with over 20 years experience and hundreds of HP, Lexmark and Xerox certs I have a much more middle ground opinion to this. ![]()
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